True Story [sadly, they all are]

So I come home from a long day of class and open an envelope sent to me from ComEd which is my utilities provider. There are two pages. The first letter welcomed me to ComEd and assured that I was a valued customer and if I have any questions, contact these people. Fine.

The next page was a notice of discontinuation of service because I had failed to pay my bill!! It provided a list of community agencies that I could contact about financial aid and warned me that my utilities would be cut off in 24-48 hours! They must smell student off of me.